By accessing or using the TapWorks service ("Service"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you represent that you have the authority to bind yourself or the entity you represent to these Terms.
TapWorks provides water utility compliance tracking software, including compliance checklists, deadline reminders, Consumer Confidence Report (CCR) tools, and related compliance management features for small water utilities.
TapWorks provides compliance tracking tools for informational purposes only. The service does not constitute legal, regulatory, or professional advice. Users are responsible for verifying all compliance information with appropriate regulatory authorities.
The information provided through the Service is derived from publicly available data sources and user inputs. While we strive for accuracy, we make no representations regarding the completeness or accuracy of any compliance information.
To access certain features of the Service, you must register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your account credentials and for any activities or actions taken under your account. You agree to notify us immediately of any unauthorized access to or use of your account.
We reserve the right to disable any user account at any time if we reasonably believe you have violated any provision of these Terms.
TapWorks offers both free and paid subscription tiers. Paid subscriptions are billed monthly through Stripe, our payment processor. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis.
All fees are exclusive of applicable taxes, which you are responsible for paying. Prices may change at any time, but price changes will not affect your current subscription period.
You may cancel your subscription at any time through your account dashboard. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial months or unused features.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAPWORKS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE.
IN NO EVENT SHALL TAPWORKS' TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT PAID BY YOU TO TAPWORKS DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
TapWorks does not warrant that the Service will meet your specific requirements, that the Service will be uninterrupted, timely, secure, or error-free, that the results obtained from use of the Service will be accurate or reliable, or that any errors in the Service will be corrected.
Any reliance you place on information provided through the Service is strictly at your own risk. You are solely responsible for ensuring compliance with all applicable laws and regulations.
TapWorks does not guarantee uninterrupted or error-free service. We may modify, suspend, or discontinue the service at any time without notice.
We reserve the right to perform maintenance, updates, or modifications to the Service at any time. While we will attempt to provide notice of planned maintenance, we cannot guarantee advance notice for all service interruptions.
TapWorks shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
The Service and its original content, features, and functionality are and will remain the exclusive property of TapWorks and its licensors. The Service is protected by copyright, trademark, and other laws.
You retain ownership of any data you input into the Service. By using the Service, you grant TapWorks a limited license to use, store, and process your data solely to provide and improve the Service.
You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software.
Either party may terminate this agreement at any time for any reason. You may terminate by canceling your subscription and ceasing use of the Service. We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use the Service will immediately cease. We may retain your data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.
You may request export of your data prior to account termination by contacting our support team. Data export requests must be made within 30 days of termination.
Any dispute arising from these terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive your right to participate in class action lawsuits.
Before initiating arbitration, you agree to first contact us at legal@tapworks.report to attempt to resolve the dispute informally. If the dispute is not resolved within 60 days, either party may initiate arbitration proceedings.
The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding. Each party shall bear its own costs associated with the arbitration.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If you have any questions about these Terms, please contact us at: